Frequently Asked Questions

1. Choose the vehicle and the contract type you want, we’re here to help if you need any advice
2. Fill in the finance proposal form and we will establish a credit line for you once approved
3. Sign your order form to confirm vehicle and contract details
4. Sign your finance documents and return along with any proofs of identity required
5. Your vehicle is then delivered to you by a professional after it arrives into stock

Maintenance agreements include all of the manufacturer’s recommended services over the term of your lease. Maintenance will also supply replacement tyres once they reach a specified tread depth. Some providers also offer no quibble tyres which will cover you in the event of a puncture or impact damage but not for accident damage (your insurer may cover this). Maintenance will also cover work needed to keep the vehicle in good condition as long as it falls within Fair Wear & Tear guidelines.

The majority of service intervals are around every 15,000 miles but can be anywhere between every 10,000 and 20,000 miles. Service intervals are set by the manufacturer to ensure their vehicles remain in good working condition; lease companies will need you to stick to these because poor servicing will affect a vehicles end value. Your vehicle’s Owner’s Manual will outline your service schedule and most vehicles will now show a light on the dashboard when it is due for a service.

All vehicles you order through us include delivery in the price whether it be by transporter or driven. In some cases you can request your vehicle be brought to you on a transporter instead of driven and we can arrange delivery for when a transporter is next available. Alternatively you can collect your new vehicle from the dealership it was ordered from.

In some finance agreements it is possible to end the contract early, this is known as an early termination. Be aware that these charges can be very high in some cases; the amount charged for an early termination varies depending on the funder and the type of agreement.

There are many finance options which give you the ability to purchase a vehicle over a time period determined by you. In some cases it may be possible to purchase a vehicle at the end of a Contract Hire agreement but the price may not be as competitive as the actual market value.

In most purchase agreements it will be possible to pay a bit more or a large amount of money towards your remaining amount. In this situation we can find out for you if this will be possible or you can check your finance agreement.

At the beginning of a lease you state the amount of mileage you expect to cover during the agreement. The vehicle’s end value is based on this mileage and how long you will have it for, the difference between the initial value and the end value (Residual Value) is the amount you pay over the term of the lease. If you cover more mileage than predicted the vehicle will be worth less than expected when the finance company sell it on. The finance company will need to recoup some of this loss and this is where excess mileage comes in.

Excess mileage charges are based on how much the vehicle is expected to depreciate with the extra mileage and will usually cost you more than if you would have included that mileage in your agreement initially. It is worth monitoring your mileage regularly, if it looks like you will exceed your limit get in touch with us and we can amend your contract in most cases. This will most often work out less expensive than paying excess mileage.

Benefit in Kind (BIK) is the tax you pay for having the use of a company vehicle outside of business use. This includes any social or private use and includes commuting to work. Benefit in Kind is based on a vehicle’s value (P11D), its CO2 emissions, and your tax band. The table below shows you what percentage of the P11D you will pay as tax (first column) based on the CO2 emissions of your car. Notice below that the CO2 g/km ranges change yearly, you will need to keep track of these changes if you want to understand how much tax you will be paying year on year. If you need any help or advice with your BIK rate please get in touch.

Example

• CO2 emissions: 118 g/km
• P11d: £18,230
• Tax Band: 20%
• Emissions Band: 28%

For the 2024/25 tax year, the Vauxhall Corsa 1.2 Turbo 5dr with CO2 emissions of 118 g/km falls into a taxable percentage of 28%. With a P11d value of £18,230 and Mr. Jones being in the 20% tax band, the Benefit in Kind (BIK) tax calculation is as follows: multiplying the P11d value by the taxable percentage gives a BIK of £5,100.40. Applying the 20% tax band results in an annual tax of £1,020.08, which equates to approximately £85 per month.

So, the Benefit in Kind (BIK) tax that Mr. Jones will pay for the Vauxhall Corsa is £1,020.08 annually, or £85 per month.

Learn More About BIK Here.

With Contract Hire you essentially pay for the depreciation of a vehicle and then hand it back at the end. The rentals are usually shown in the following format:

3 + 35

This particular example means 3 initial rentals followed by 35 monthly rentals, so if the monthly rentals are £300 per month then initial rental will be £900. Paying more upfront will lower the monthly rentals, paying a smaller initial rental will mean higher rentals.

It is important to note that many leasing companies will show different terms, some will have more money up front (e.g. 6+ 35) which lowers the monthly rentals, calculate the total cost of all rentals and initial rentals to get an accurate comparison of prices. If you have a quote you would like us to match please get in touch.

What to look for when comparing prices:

• What is the contracted mileage?
• How long is the lease?
• Does it include maintenance?
• Does it include Road Fund Licence (road tax)?
• Is there a booking/administration fee?
• What is the excess mileage charge?

In almost all cases you are able to put your private plate on the car and we can help you through the process.

Insurance is not included as part of the lease agreement, you will be required to have fully comprehensive insurance for your vehicle.

If you wish to take your vehicle abroad during the lease you can apply for the documents to do so (VE103B) and this often provides European breakdown cover also.

After filling in and submitting the form credit usually takes around 24 hours to be approved or rejected although it can sometimes be quicker or longer.

Road Fund Licence (RFL), also known as road/vehicle Tax or Vehicle Excise Duty (VED) is always included for at least the first year. It is included for the whole period with Contract Hire and Personal Contract Hire.

Your initial payment/rental will be taken by Direct Debit after delivery and the rest of the payments/rentals will be taken monthly thereafter by Direct Debit also.